I have lost my Configuration Access password. How do I retrieve it?
If you have lost your configuration access password, and can no longer get into the configuration dialogs, you have one of two options:
- You can delete the CETerm settings from the registry under HKLM\Software\Naurtech\<product name> where <product name> is the name of our product installed (CETerm, CE5250, CE3270 or CEVT220)
- You can cold boot the terminal without restoring all the CETerm configuration settings. This will delete the registry and the password setting.
- You can get a registry dump of your device and send it to us at email@example.com. We will decipher it and send you back your password. Please review the following article to download PREGDMP as registry dump tool.